%PDF-1.3 1 0 obj << /Type /Catalog /Outlines 2 0 R /Pages 3 0 R /OpenAction 8 0 R >> endobj 2 0 obj << /Type /Outlines /Count 0 >> endobj 3 0 obj << /Type /Pages /Kids [6 0 R 24 0 R 26 0 R 28 0 R ] /Count 4 /Resources << /ProcSet 4 0 R /Font << /F1 11 0 R /F2 12 0 R /F3 19 0 R >> /XObject << /I1 9 0 R /I2 10 0 R /I3 30 0 R /I4 31 0 R /I5 34 0 R /I6 35 0 R /I7 38 0 R /I8 39 0 R /I9 42 0 R /I10 43 0 R /I11 46 0 R /I12 47 0 R >> >> /MediaBox [0.000 0.000 595.280 841.890] >> endobj 4 0 obj [/PDF /Text /ImageC ] endobj 5 0 obj << /Creator (DOMPDF) /CreationDate (D:20240420010207-07'00') /ModDate (D:20240420010207-07'00') /Title (Articles) >> endobj 6 0 obj << /Type /Page /Parent 3 0 R /Annots [ 13 0 R 15 0 R 17 0 R 20 0 R 22 0 R ] /Contents 7 0 R >> endobj 7 0 obj << /Length 5358 >> stream 1.000 1.000 1.000 rg 46.016 41.503 503.249 754.371 re f q 90.750 0 0 75.000 46.016 720.874 cm /I2 Do Q 0.000 0.000 0.000 rg BT 46.016 709.702 Td /F1 12.0 Tf [(Published on )] TJ ET BT 118.724 709.702 Td /F2 12.0 Tf [(Davison Software)] TJ ET BT 212.756 709.702 Td /F1 12.0 Tf [( \()] TJ ET 0.000 0.000 1.000 rg BT 220.088 709.702 Td /F1 12.0 Tf [(http://www.davisonsoftware.com)] TJ ET 0.000 0.000 1.000 RG 0.24 w 0 J [ ] 0 d 220.088 708.239 m 392.144 708.239 l S 0.000 0.000 0.000 rg BT 392.144 709.702 Td /F1 12.0 Tf [(\))] TJ ET 0.000 0.000 1.000 rg BT 46.016 685.843 Td /F1 9.0 Tf [(Home)] TJ ET 0.18 w 0 J [ ] 0 d 46.016 684.746 m 70.019 684.746 l S 0.000 0.000 0.000 rg BT 70.019 685.843 Td /F1 9.0 Tf [( > )] TJ ET 0.000 0.000 1.000 rg BT 80.279 685.843 Td /F1 9.0 Tf [(Printer-friendly PDF)] TJ ET 0.18 w 0 J [ ] 0 d 80.279 684.746 m 159.290 684.746 l S 0.000 0.000 0.000 rg BT 159.290 685.843 Td /F1 9.0 Tf [( > Printer-friendly PDF)] TJ ET 0.620 0.620 0.620 rg 46.016 677.983 503.249 0.750 re f 0.000 0.000 0.000 rg BT 46.016 646.855 Td /F3 24.0 Tf [(Articles)] TJ ET BT 46.016 589.387 Td /F1 12.0 Tf [(Some advisory opinions and techincal articles follow. We hope they will be helpful to your )] TJ ET BT 46.016 574.735 Td /F1 12.0 Tf [(maintenance activity, and your choice of software.)] TJ ET 0.000 0.000 1.000 rg BT 46.016 548.083 Td /F1 12.0 Tf [(Typical CMMS Implementation for a Facility \(PDF\))] TJ ET 0.24 w 0 J [ ] 0 d 46.016 546.620 m 312.728 546.620 l S 0.000 0.000 0.000 rg BT 316.064 546.691 Td /F1 7.2 Tf [([1])] TJ ET 0.000 0.000 1.000 rg BT 46.016 519.031 Td /F1 12.0 Tf [(Equipment relations in CMMS implementation \(PDF\))] TJ ET 0.24 w 0 J [ ] 0 d 46.016 517.568 m 324.752 517.568 l S 0.000 0.000 0.000 rg BT 328.088 517.639 Td /F1 7.2 Tf [([2])] TJ ET BT 336.094 519.031 Td /F1 12.0 Tf [(. )] TJ ET BT 46.016 504.379 Td /F1 12.0 Tf [()] TJ ET BT 46.016 471.583 Td /F3 18.0 Tf [(CMMS Considerations)] TJ ET BT 46.016 437.749 Td /F1 12.0 Tf [(Confessions of a CMMS Developer )] TJ ET BT 46.016 423.097 Td /F1 12.0 Tf [(Paul Davsion)] TJ ET BT 46.016 396.445 Td /F1 12.0 Tf [(If you pay tens of thousands of dollars for Computerized Maintenance Management System )] TJ ET BT 46.016 381.793 Td /F1 12.0 Tf [(\(CMMS\) software, you are paying tens of thousands of dollars too much. If you need an )] TJ ET BT 46.016 367.141 Td /F1 12.0 Tf [(Enterprise Asset Management \(EAM\) program, think again about whether you need an EAM. )] TJ ET BT 46.016 352.489 Td /F1 12.0 Tf [(An EAM might be the answer to your total asset management, but it could also lead you to )] TJ ET BT 46.016 337.837 Td /F1 12.0 Tf [(unnecessary software support costs.)] TJ ET BT 46.016 311.185 Td /F1 12.0 Tf [(Save money and trouble by getting a system that meets your requirements. Simple )] TJ ET BT 46.016 296.533 Td /F1 12.0 Tf [(management of workflow and preventive maintenance will reduce downtime and costs. Define )] TJ ET BT 46.016 281.881 Td /F1 12.0 Tf [(your reporting requirements before you purchase. )] TJ ET BT 46.016 252.829 Td /F1 12.0 Tf [(We all like to impress our maintenance management friends with acronyms like Service )] TJ ET BT 46.016 238.177 Td /F1 12.0 Tf [(Lifecycle Management \(SLM\), or Overall Asset Productivity \(OAP\). We think that perhaps )] TJ ET BT 46.016 223.525 Td /F1 12.0 Tf [(watching Key Performance Indicators \(KPI\) would resolve our maintenance issues. )] TJ ET BT 46.016 208.873 Td /F1 12.0 Tf [(Preoccupation with this management knowledge can lead us away from our requirements. )] TJ ET BT 46.016 194.221 Td /F1 12.0 Tf [(You might only need to:)] TJ ET 0.000 0.000 0.000 RG 69.816 173.341 m 69.816 173.891 69.589 174.437 69.201 174.826 c 68.812 175.215 68.266 175.441 67.716 175.441 c 67.166 175.441 66.620 175.215 66.231 174.826 c 65.842 174.437 65.616 173.891 65.616 173.341 c 65.616 172.791 65.842 172.245 66.231 171.856 c 66.620 171.468 67.166 171.241 67.716 171.241 c 68.266 171.241 68.812 171.468 69.201 171.856 c 69.589 172.245 69.816 172.791 69.816 173.341 c f BT 76.016 167.569 Td /F1 12.0 Tf [(Manage the people who perform maintenance.)] TJ ET 69.816 158.689 m 69.816 159.239 69.589 159.785 69.201 160.174 c 68.812 160.563 68.266 160.789 67.716 160.789 c 67.166 160.789 66.620 160.563 66.231 160.174 c 65.842 159.785 65.616 159.239 65.616 158.689 c 65.616 158.139 65.842 157.593 66.231 157.204 c 66.620 156.816 67.166 156.589 67.716 156.589 c 68.266 156.589 68.812 156.816 69.201 157.204 c 69.589 157.593 69.816 158.139 69.816 158.689 c f BT 76.016 152.917 Td /F1 12.0 Tf [(Control costs and manage inventory requisition.)] TJ ET 69.816 144.037 m 69.816 144.587 69.589 145.133 69.201 145.522 c 68.812 145.911 68.266 146.137 67.716 146.137 c 67.166 146.137 66.620 145.911 66.231 145.522 c 65.842 145.133 65.616 144.587 65.616 144.037 c 65.616 143.487 65.842 142.941 66.231 142.552 c 66.620 142.164 67.166 141.937 67.716 141.937 c 68.266 141.937 68.812 142.164 69.201 142.552 c 69.589 142.941 69.816 143.487 69.816 144.037 c f BT 76.016 138.265 Td /F1 12.0 Tf [(Fulfill the reporting requirements of your organization.)] TJ ET BT 46.016 105.469 Td /F3 18.0 Tf [(Reliability Centered Maintenance \(RCM\))] TJ ET BT 46.016 71.635 Td /F1 12.0 Tf [(Applying RCM can be simple. 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Assign equipment a priority that )] TJ ET BT 76.016 680.746 Td /F1 12.0 Tf [(is the default for work orders. In our CMMS this equipment Priority is default to work )] TJ ET BT 76.016 666.094 Td /F1 12.0 Tf [(orders opened for that equipment. 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A CD Task allows less work and expense than regular scheduling that might )] TJ ET BT 76.016 554.182 Td /F1 12.0 Tf [(occur too often. )] TJ ET BT 76.016 539.530 Td /F1 12.0 Tf [(PredictMate works with the CMMS for this.)] TJ ET BT 46.016 506.734 Td /F3 18.0 Tf [(Proactive - Predictive Maintenance)] TJ ET BT 46.016 472.900 Td /F1 12.0 Tf [(Predictive Maintenance \(PdM\) should be more than historical failure analysis. In PredictMate )] TJ ET BT 46.016 458.248 Td /F1 12.0 Tf [( we are performing proactive failure analysis. We report the impending failure of equipment )] TJ ET BT 46.016 443.596 Td /F1 12.0 Tf [(by analyzing values from previous machine parameters data that exceed or trend toward a )] TJ ET BT 46.016 428.944 Td /F1 12.0 Tf [(maximum or minimum alarm limit. This is true proactive maintenance.)] TJ ET BT 46.016 396.148 Td /F3 18.0 Tf [(Equipment Numbering)] TJ ET BT 46.016 362.314 Td /F1 12.0 Tf [(I have endured many stories about the logic that should go into an equipment code. The only )] TJ ET BT 46.016 347.662 Td /F1 12.0 Tf [(requirement for an equipment code is to be unique from all other equipment codes in the local )] TJ ET BT 46.016 333.010 Td /F1 12.0 Tf [(system. My favorite equipment number format is two characters followed by numbers, like )] TJ ET BT 46.016 318.358 Td /F1 12.0 Tf [("AA0001", "AA0002", ...)] TJ ET BT 46.016 289.306 Td /F1 12.0 Tf [(Put all other related identifier codes into validated columns. These identifiers include columns )] TJ ET BT 46.016 274.654 Td /F1 12.0 Tf [(for Location, Preventive Maintenance Group, Inventory, or Vendor with strict rules on how the )] TJ ET BT 46.016 260.002 Td /F1 12.0 Tf [(codes relate to other tables. An equipment code that contains many identifiers cannot be )] TJ ET BT 46.016 245.350 Td /F1 12.0 Tf [(validated and eventually users violate the un-validated rules that were intended for the )] TJ ET BT 46.016 230.698 Td /F1 12.0 Tf [(equipment code. For example a code like "AABBCC002", where "AA" is Location, "BB" is )] TJ ET BT 46.016 216.046 Td /F1 12.0 Tf [(Equipment Group, and "CCnnn" is the unique equipment code, would seem logical. But )] TJ ET BT 46.016 201.394 Td /F1 12.0 Tf [(eventually even this simple rule is broken, and new equipment is not assigned a code that can )] TJ ET BT 46.016 186.742 Td /F1 12.0 Tf [(be sorted with the original codes. )] TJ ET BT 46.016 157.690 Td /F1 12.0 Tf [(However, if previous equipment numbers exist, and are used by other systems, try to use that )] TJ ET BT 46.016 143.038 Td /F1 12.0 Tf [(equipment number. Avoid creating another equipment number that requires cross-relations to )] TJ ET BT 46.016 128.386 Td /F1 12.0 Tf [(existing systems. )] TJ ET BT 46.016 99.334 Td /F1 12.0 Tf [(In our system the local unique identifier is "Unit Code + Component Code". A component )] TJ ET BT 46.016 84.682 Td /F1 12.0 Tf [(could be moved to another unit, for example a motor is a component that could be moved )] TJ ET BT 46.016 70.030 Td /F1 12.0 Tf [(from a pump to another pump. The unique key in a host, where remote sites are combined, is )] TJ ET endstream endobj 26 0 obj << /Type /Page /Parent 3 0 R /Contents 27 0 R >> endobj 27 0 obj << /Length 4561 >> stream 0.000 0.000 0.000 rg 0.000 0.000 0.000 RG 0.24 w 0 J [ ] 0 d 1.000 1.000 1.000 rg 46.016 35.812 503.249 760.062 re f 0.000 0.000 0.000 rg BT 46.016 760.702 Td /F1 12.0 Tf [("Site Code + Unit Code + Component Code".)] TJ ET BT 46.016 729.946 Td /F3 18.0 Tf [(Creating Your Database)] TJ ET BT 46.016 696.112 Td /F1 12.0 Tf [(Relating all equipment by a parent to child relation is required in some systems, but this can )] TJ ET BT 46.016 681.460 Td /F1 12.0 Tf [(lead to confusion and a difficult implementation. Instead, select equipment by a group or )] TJ ET BT 46.016 666.808 Td /F1 12.0 Tf [(location code, or even tagging, which is sufficient for reports without complicated, nested )] TJ ET BT 46.016 652.156 Td /F1 12.0 Tf [(parent to child relations. )] TJ ET BT 46.016 623.104 Td /F1 12.0 Tf [(If you need every asset in a system, make a database for such assets, separate from the daily )] TJ ET BT 46.016 608.452 Td /F1 12.0 Tf [(routine of work order and inventory management. I have seen systems that had 20,000 )] TJ ET BT 46.016 593.800 Td /F1 12.0 Tf [(equipment records, but only needed less that 2,000 records for work management. Let the )] TJ ET BT 46.016 579.148 Td /F1 12.0 Tf [(CMMS be a work management system. Put the total asset management in a separate )] TJ ET BT 46.016 564.496 Td /F1 12.0 Tf [(database. We have an update routine that can combine the CMMS history with a total asset )] TJ ET BT 46.016 549.844 Td /F1 12.0 Tf [(database. Usually filtering is not adequate to separate unused equipment records. )] TJ ET BT 46.016 520.792 Td /F1 12.0 Tf [(Let the vendor or a third party set up your initial CMMS database. Many systems fail because )] TJ ET BT 46.016 506.140 Td /F1 12.0 Tf [(they are used differently than was intended by the developer for his clients. Let a professional )] TJ ET BT 46.016 491.488 Td /F1 12.0 Tf [(analyze your situation, then develop a good beginning database of equipment and related )] TJ ET BT 46.016 476.836 Td /F1 12.0 Tf [(preventive maintenance scheduling. Training will proceed much easier if the system contains )] TJ ET BT 46.016 462.184 Td /F1 12.0 Tf [(sensible information familiar to your users.)] TJ ET BT 46.016 429.388 Td /F3 18.0 Tf [(Avoiding Dependence on a CMMS Vendor)] TJ ET BT 46.016 395.554 Td /F1 12.0 Tf [(Let your favorite local developer create your custom reports. Define your requirements simply )] TJ ET BT 46.016 380.902 Td /F1 12.0 Tf [(as report items or data columns. This is the data that you must upload or relate to other )] TJ ET BT 46.016 366.250 Td /F1 12.0 Tf [(systems or reports within your organization. We provide a data dictionary that explains the )] TJ ET BT 46.016 351.598 Td /F1 12.0 Tf [(tables and data columns in our CMMS. We provide replication to commonly used databases. )] TJ ET BT 46.016 322.546 Td /F1 12.0 Tf [(You can define a simple database of items required for your report. Then identify the items to )] TJ ET BT 46.016 307.894 Td /F1 12.0 Tf [(be obtained from the CMMS. Keep that table separate from the CMMS database and relate it )] TJ ET BT 46.016 293.242 Td /F1 12.0 Tf [(to the CMMS by unique keys one-to-one. Your table has no dependence on the CMMS )] TJ ET BT 46.016 278.590 Td /F1 12.0 Tf [(vendor. The CMMS items in your report are objects that could be retrieved from any CMMS. )] TJ ET BT 46.016 263.938 Td /F1 12.0 Tf [(I would love to charge you for custom reports, but I confess that you should get local )] TJ ET BT 46.016 249.286 Td /F1 12.0 Tf [(developers to provide your reports from this data in a platform that is compatible to your other )] TJ ET BT 46.016 234.634 Td /F1 12.0 Tf [(reporting requirements. )] TJ ET BT 46.016 205.582 Td /F1 12.0 Tf [(Owning CMMS source code is not needed, except for your custom reports. If you move to )] TJ ET BT 46.016 190.930 Td /F1 12.0 Tf [(another CMMS or EAM, owning your data is more important than out-dated source code. )] TJ ET BT 46.016 176.278 Td /F1 12.0 Tf [(Most CMMS systems can accept the same data for common CMMS functions. )] TJ ET BT 46.016 147.226 Td /F1 12.0 Tf [(Your CMMS should run even when the Internet is down. If your data resides on a server in )] TJ ET BT 46.016 132.574 Td /F1 12.0 Tf [(another country, you have less control of performance and disaster preparedness.)] TJ ET BT 46.016 99.778 Td /F3 18.0 Tf [(Control the required number of concurrent users.)] TJ ET BT 46.016 65.944 Td /F1 12.0 Tf [(A concurrent user can change and add information, not just read information, at the same )] TJ ET endstream endobj 28 0 obj << /Type /Page /Parent 3 0 R /Annots [ 32 0 R 36 0 R 40 0 R 44 0 R 48 0 R 50 0 R ] /Contents 29 0 R >> endobj 29 0 obj << /Length 5506 >> stream 0.000 0.000 0.000 rg 0.000 0.000 0.000 RG 0.24 w 0 J [ ] 0 d 1.000 1.000 1.000 rg 46.016 196.386 503.249 599.489 re f 0.000 0.000 0.000 rg BT 46.016 760.702 Td /F1 12.0 Tf [(time as other users. Most CMMS and EAP systems charge by the number of users or seats. )] TJ ET BT 46.016 746.050 Td /F1 12.0 Tf [(You can reduce the purchase cost by reducing the number of concurrent users required.)] TJ ET 69.816 725.170 m 69.816 725.720 69.589 726.266 69.201 726.655 c 68.812 727.044 68.266 727.270 67.716 727.270 c 67.166 727.270 66.620 727.044 66.231 726.655 c 65.842 726.266 65.616 725.720 65.616 725.170 c 65.616 724.620 65.842 724.074 66.231 723.685 c 66.620 723.297 67.166 723.070 67.716 723.070 c 68.266 723.070 68.812 723.297 69.201 723.685 c 69.589 724.074 69.816 724.620 69.816 725.170 c f BT 76.016 719.398 Td /F1 12.0 Tf [(Allow only a few people access to changing the CMMS. This might be a clerk, manager, )] TJ ET BT 76.016 704.746 Td /F1 12.0 Tf [(and lead technician. They control the printing of reports and work orders and the )] TJ ET BT 76.016 690.094 Td /F1 12.0 Tf [(completion of work orders. This maintains a better control of the database with few )] TJ ET BT 76.016 675.442 Td /F1 12.0 Tf [(errors. This can reduce the requirement for concurrent users to 5 or less and might )] TJ ET BT 76.016 660.790 Td /F1 12.0 Tf [(reduce the number of computers and related hardware that you purchase.)] TJ ET 69.816 651.910 m 69.816 652.460 69.589 653.006 69.201 653.395 c 68.812 653.784 68.266 654.010 67.716 654.010 c 67.166 654.010 66.620 653.784 66.231 653.395 c 65.842 653.006 65.616 652.460 65.616 651.910 c 65.616 651.360 65.842 650.814 66.231 650.425 c 66.620 650.037 67.166 649.810 67.716 649.810 c 68.266 649.810 68.812 650.037 69.201 650.425 c 69.589 650.814 69.816 651.360 69.816 651.910 c f BT 76.016 646.138 Td /F1 12.0 Tf [(Work request modules and updates from email can reduce the number of concurrent )] TJ ET BT 76.016 631.486 Td /F1 12.0 Tf [(users required. This applies where many people occasionally request work, but do not )] TJ ET BT 76.016 616.834 Td /F1 12.0 Tf [(want to navigate the CMMS. We added buttons in the work order window for sending )] TJ ET BT 76.016 602.182 Td /F1 12.0 Tf [(and receiving work orders via email. Email comes to a table where you can select or )] TJ ET BT 76.016 587.530 Td /F1 12.0 Tf [(decline each email as a work order.)] TJ ET 69.816 578.650 m 69.816 579.200 69.589 579.746 69.201 580.135 c 68.812 580.524 68.266 580.750 67.716 580.750 c 67.166 580.750 66.620 580.524 66.231 580.135 c 65.842 579.746 65.616 579.200 65.616 578.650 c 65.616 578.100 65.842 577.554 66.231 577.165 c 66.620 576.777 67.166 576.550 67.716 576.550 c 68.266 576.550 68.812 576.777 69.201 577.165 c 69.589 577.554 69.816 578.100 69.816 578.650 c f BT 76.016 572.878 Td /F1 12.0 Tf [(For reporting, users can open the CMMS read-only, which is not considered a )] TJ ET BT 76.016 558.226 Td /F1 12.0 Tf [(concurrent user against the limit for concurrent users in our system.)] TJ ET 69.816 549.346 m 69.816 549.896 69.589 550.442 69.201 550.831 c 68.812 551.220 68.266 551.446 67.716 551.446 c 67.166 551.446 66.620 551.220 66.231 550.831 c 65.842 550.442 65.616 549.896 65.616 549.346 c 65.616 548.796 65.842 548.250 66.231 547.861 c 66.620 547.473 67.166 547.246 67.716 547.246 c 68.266 547.246 68.812 547.473 69.201 547.861 c 69.589 548.250 69.816 548.796 69.816 549.346 c f BT 76.016 543.574 Td /F1 12.0 Tf [(Replicate data to about any commonly used database as a reporting server. This )] TJ ET BT 76.016 528.922 Td /F1 12.0 Tf [(reporting server will have separate control of user access, not limited by the CMMS )] TJ ET BT 76.016 514.270 Td /F1 12.0 Tf [(vendor.)] TJ ET BT 46.016 487.618 Td /F1 12.0 Tf [(In conclusion, one more acronym: Keep It Simple Sir \(KISS\), and your CMMS will serve you )] TJ ET BT 46.016 472.966 Td /F1 12.0 Tf [(well.)] TJ ET BT 46.016 446.314 Td /F1 12.0 Tf [(.)] TJ ET q 5.250 0 0 5.250 52.566 437.836 cm /I4 Do Q 0.000 0.000 1.000 rg BT 64.016 431.914 Td /F1 12.0 Tf [(Home)] TJ ET 0.000 0.000 1.000 RG 0.24 w 0 J [ ] 0 d 64.016 430.451 m 96.020 430.451 l S q 5.250 0 0 5.250 52.566 420.784 cm /I6 Do Q BT 64.016 414.862 Td /F1 12.0 Tf [(Software)] TJ ET 0.24 w 0 J [ ] 0 d 64.016 413.399 m 111.368 413.399 l S q 5.250 0 0 5.250 52.566 403.732 cm /I8 Do Q BT 64.016 397.810 Td /F1 12.0 Tf [(Help)] TJ ET 0.24 w 0 J [ ] 0 d 64.016 396.347 m 88.688 396.347 l S q 5.250 0 0 5.250 52.566 386.680 cm /I10 Do Q BT 64.016 380.758 Td /F1 12.0 Tf [(About)] TJ ET 0.24 w 0 J [ ] 0 d 64.016 379.295 m 95.372 379.295 l S q 5.250 0 0 5.250 52.566 369.628 cm /I12 Do Q BT 64.016 363.706 Td /F1 12.0 Tf [(Login)] TJ ET 0.24 w 0 J [ ] 0 d 64.016 362.243 m 93.368 362.243 l S 0.000 0.000 0.000 rg BT 132.154 298.054 Td /F1 12.0 Tf [(Copyright 2000 - 2022 Davison Software All rights reserved.)] TJ ET 0.620 0.620 0.620 rg 46.016 275.824 503.249 0.750 re f 0.000 0.000 0.000 rg BT 46.016 259.562 Td /F3 10.7 Tf [(Source URL:)] TJ ET 0.000 0.000 1.000 rg BT 113.587 259.892 Td /F1 10.7 Tf [(http://www.davisonsoftware.com/articles)] TJ ET 0.21336 w 0 J [ ] 0 d 113.587 258.592 m 303.296 258.592 l S 0.000 0.000 0.000 rg BT 46.016 225.200 Td /F3 10.7 Tf [(Links:)] TJ ET BT 46.016 212.505 Td /F1 10.7 Tf [([1] http://www.davisonsoftware.com/files/downloads/Typical_Deployment.pdf)] TJ ET BT 46.016 199.479 Td /F1 10.7 Tf [([2] http://www.davisonsoftware.com/files/downloads/DataNormal.pdf)] TJ ET endstream endobj 30 0 obj << /Type /XObject /Subtype /Image 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